Working @ Synapse SE

The short answer? Never without your permission.

For more deliverable-based opportunities (where we bid on the outcome of a project), your full resume may never be sent to the client but rather a summary of your background. This is because in those situations, we're ultimately responsible for who we select to be a part of the project.

For staff augmentation opportunities where your work will largely be determined by the client manager, then we would want to present your background as early on in the process as possible. Timing is everything in this business and if we have to wait too long, an opportunity might pass right by us.

Once you've been presented to a client, we will do our best to update you at least once per week, sometimes more often. We've found that even if we have nothing new to report, it's important for you to know that so you can sleep at night. If ever you have a question about where we're at in the process, don't hesitate to call anytime...that's what we're here for.

Don't lump everything into bullet points at the top of your resume and leave the employment history empty. This leaves too much room for interpretation. Every skill you have a significant competency in should be listed as a bullet point under the applicable employer.

Don't listen to the "one-page rule" - it no longer applies. If you have 15 years of experience, prove it with a nice detailed resume.

At minimum, answer the following questions with each bullet point, "What did you do?" - "Who did you do it for?" - and "How did you do it or what did you do it with?"

Write your resume for the job you're applying to. It sounds tedious, but it's worth it. Blanket resumes rarely work because managers tend to have a difficult time reading between the lines (mainly because they don't have the time to spend trying to read between the lines). Spell out how your experience applies to the description clearly, concisely, and within the body of your resume.

No crazy fonts and graphics unless you're a designer or creative type. Verdana and Arial are always safe and are always preferred.

We focus exclusively on mid-market and large clients with a particular affinity for the Healthcare & Life Sciences industry. A typical client has between 500 - 20,000 internal employees spread across multiple locations.

Some examples of previous clients include BlueCross BlueShield of MN, Moody's Investors Service, Abercrombie & Fitch, Raytheon, Moneygram International, Children's Hospitals & Clinics of MN, and many others.

We can't guarantee that you'd be transitioned to a full-time salaried role from a contractor role. However, if we think we can keep you busy and the workload is there to support a full-time hire, it's an option we'd like to have available to us if you're also interested.

For salaried positions, benefits are 100% paid at the individual level and these positions are eligible for paid time off and vacation time. Benefits we offer include Medical, Dental, Vision, Life, Long and Short-Term Disability, AD&D Insurance, a 401k, and others. These positions are paid bi-weekly direct deposit.

For contract positions, a full suite of voluntary group rate benefits are available but we do not contribute to the monthly premiums. Often the group rates for these benefits are lower than open market rates. In addition, because these positions are hourly, they are not eligible for paid time off or vacation time. These positions are paid bi-weekly direct deposit for W2 hourly consultants.

We love re-utilizing talent we already know so we make every effort possible to do so. That said, we can't guarantee we'll have another project lined up for you immediately but rest assured, as soon as something opens up that matches your background, you'll be our first call. This ties in with our desire to get to know you and learn about what you're looking for.

As a rolling average, we have completed 2 projects for every 1 contractor we've hired since our founding 2002. This means that your odds of being re-engaged by us at some point (either immediately or after a break) are at least 50%.

This is impossible to answer without knowing your specific background and matching it with a current role. Suffice to say, we are always fair and we expect you to be as well.

If our target pay range is $70 - $80 / hour on a W2 basis and you're requiring $115 / hour...something is mis-aligned and we'll have to figure out if it's the right fit.

On the flipside, if we know we can afford to pay $40 - $50 / hour but you're only requesting $30 / hour, we'll be more than happy to bump you up into the range of the role.

Yes. We do not exclusively focus on project work or contract positions.

Travel for consulting roles is handled in two ways. The first, and most common, is by weekly reporting and direct deposit reimbursement along with your regular bi-weekly W2 paycheck for billable hours worked. The second is by allowance where we give you a fixed amount per hour above and beyond your W2 pay rate to be used to cover your travel expenses, this allowance is not taxed. Travel expenses eligible for reimbursement include Airfare, Hotel, Car Rentals, and Meals. We do have a Travel Policy and it's terms would be provided to you. We encourage going home for the weekends and that is covered by your travel expenses.

Relocation for full-time roles is almost always given in the form of a lump sum allowance to cover things like Apartment Rentals, Moving Expenses, Transportation Costs, etc.

Variations of the above may come into play depending on actual positions and projects but these are the most common type of travel and relocation reimbursement.